Privacy Policy

This Privacy Policy explains how Momenta (“Momenta,” “we,” “us”), operated by UXOKDC LLC, collects, uses, and protects information in connection with our software for real-estate professionals (the “Service”).

Who this covers

Momenta is used by real-estate agents (“Agents,” our customers) to manage and communicate with their contacts and leads (“Contacts”). For information an Agent collects about their own Contacts, the Agent is the controller of that information and Momenta acts as a processor on the Agent’s behalf. If you are a Contact and want to access, change, or delete your information, please contact the Agent you have been communicating with.

Information we collect

From Agents

• Account details — name, email, phone number, brokerage, license number, and market.
• Settings and preferences you configure, including your playbook, timelines, and notification choices.
• Billing information, if and when paid plans are offered (processed by our payment provider).

About Contacts (provided or generated through the Service)

• Contact details an Agent imports or receives — name, phone, email, and notes.
• The content of messages exchanged between an Agent and a Contact through the Service.
• Qualification details shared in conversation, such as budget, timeline, areas, and financing status.

Automatically

• Usage and log data, and device information such as push-notification tokens if you enable notifications.

How we use information

• To provide, operate, secure, and improve the Service.
• To send and receive messages, draft suggested replies, and organize and prioritize leads.
• To send you notifications you have requested (in-app, email, and push).
• To provide support and communicate with you about the Service.
• To comply with law and enforce our terms.

Automated processing and AI

The Service uses automated tools, including AI models, to help draft message suggestions, extract details from conversations, and prioritize leads. Message content may be processed by our AI provider solely to generate these outputs for you. We do not permit your content to be used to train third-party AI models. A human can review and approve messages before they are sent, according to each Agent’s settings.

Text messaging

Text messages are sent and received through our telecommunications provider. Consent, opt-out, and related terms are described in our Messaging Terms. Message frequency varies based on your conversations with your Agent. Message and data rates may apply. We do not sell personal information, and we do not share mobile opt-in information or SMS consent with third parties for their own marketing.

How we share information

We share information only as needed to run the Service:

• Service providers that host and power the Service — cloud hosting and database, text-messaging delivery, AI processing, and email delivery — under agreements that limit their use of the information to providing services to us.
• Between Agent and Contact — messages and details flow between the two parties to a conversation, as expected.
• Legal and safety — when required by law, to protect rights and safety, or in connection with a business transfer.

We do not sell your personal information.

Data retention

We keep information for as long as an account is active and as needed to provide the Service, then for a reasonable period to meet legal, security, and business requirements, after which it is deleted or de-identified. Agents may delete Contacts and related data from their account.

Security

We use technical and organizational measures to protect information, including encryption in transit, access controls, and per-account data isolation so one Agent cannot access another Agent’s data. No method of transmission or storage is completely secure.

Your choices and rights

• Agents can review and update account information in Settings, and can opt out of non-essential notifications.
• Contacts can opt out of text messages at any time by replying STOP, and may contact the Agent to access or delete their information.
• Depending on where you live, you may have rights to access, correct, delete, or port your information, or to object to certain processing. To exercise these, contact designer@uxokdc.com.

Children

The Service is not directed to children and is intended for users 18 and older. We do not knowingly collect information from children.

Changes

We may update this Policy. Material changes will be posted here with an updated effective date.

Contact

UXOKDC LLC — designer@uxokdc.com.